Privacy Policy

And Terms and Conditions – NUBO

Quadrados Avançados, Lda – NIPC 513882731, headquartered at Rua Pedro Nunes, Lt. 23 e 24, Zona Industrial, 2500-303 Caldas da Rainha, owner of the brand Nubo, is a company dedicated to the sale of decoration products and services, gardening and exterior upgrades, home hardware, specialized services and maintenance, window frames, locksmiths, carpentry, air conditioning and renewables, bungalows and modular structures.

A Nubo tem na sua privacidade um dos pontos prioritários. Therefore, Nubo undertakes to guarantee the privacy of the personal data of Customers and Users of the website www.nubo.pt and its subdomains.

In this document you will find the terms of use of this website, as well as the privacy policy that we have implemented, through which we seek to clarify the purposes to be achieved with your data, the way in which it is processed, the possible sharing of data and its conservation, defining appropriate means of contact in the possible defense of your rights.

This document may be modified at any time without prior notice to users.

About NUBO

Made up of professionals with experience in the real estate, construction and project management sectors, Nubo starts from an All for your home in one place perspective, with the following areas of activity: sale of Decoration products and services; Gardening and exterior upgrades; Home Hardware; Specialized services and maintenance; Window frames, locksmiths, carpentry, air conditioning and renewables; Bungalows and modular structures.

Website use

The User acknowledges that by browsing and using this digital platform he/she accepts these Terms and Conditions, which regulate such browsing and use. If you do not agree with its content, we suggest that you terminate your access and/or use of this website.

Data logging

All users interested in receiving information or making an appointment to visit a particular property or service advertised and published here may register their details.

Registering or filling in forms is free. To register as a user interested in a particular offer, property or service, fill in the form and select the desired option: booking a visit or requesting information.

Signing contracts
  1. The commercial representations on this website do not constitute an offer to sell, and therefore a contract with Nubo is only considered to have been concluded once the customer's order has been confirmed and accepted.
  2. The client is provided with an estimate prior to signing the contract, which takes into account the volume and complexity of the services to be carried out.
  3. The formalization of any contract depends on the client's prior and express agreement with the quote presented.
Change or cancellation of service provision

Nubo reserves the right to alter, suspend or cancel the provision of services and supply of products, in particular with regard to:

  1. Payment constraints in accordance with the contract/budget submitted;
  2. The client creates unjustified obstacles to the performance of the contract;
  3. For reasons of force majeure, it is impossible for Nubo to carry out the service in accordance with the contract, in which case any amounts paid must be refunded to the customer, except for any installations already carried out and from which the customer may benefit.
Intellectual Property
  1. The copyright of the information, articles, images, videos and similar on the website www.nubo.pt is the exclusive property of Quadrados Avançados, Lda – NIPC 513882731.
  2. The website www.nubo.pt may use information, articles, images, videos and the like from third parties, duly authorized, with the Customer acknowledging that they are legally protected under copyright and related rights.
  3. The Customer acknowledges that any content, other than that referred to in points 1 and 2, that appears in the advertising, highlighting, promotion or mention of any sponsor or advertiser is protected by the laws relating to copyright and related rights, the laws relating to industrial property and other property protection laws, and that any use of such content may only take place under the express authorization of the respective owners.
  4. The Client undertakes to fully respect the rights referred to in the preceding paragraphs, refraining from any acts that may violate the law or said rights, such as the reproduction, commercialization, transmission or making available to the public of said content or any other unauthorized acts that have the same content as their object.
Collection and processing of Personal Data
  1. Nubo is responsible for the processing of Customer/User data, under the terms set out in this privacy policy.
  2. When you contact Nubo through our website, social networks, or contact form, you will be asked for some personal data.
  3. All Clients/Users have the right to access, rectify, cancel, transfer and oppose their data. If you wish, at any time, to cease to be part of Nubo's database, you can exercise this right through the following means:

Email: info@nubo.pt
Rua Pedro Nunes, Lt. 23 e 24
Zona Industrial
2500-303 Caldas da Rainha (Portugal)

Purpose for requesting Personal Data
  1. Nubo is responsible for processing the personal data of Customers/Users, namely the categories of data collected, how they are processed and the purposes for which they are used.
  2. The personal data collected is for the purpose of providing the service desired by the Client, and may be used for marketing or advertising.
  3. By providing their data, the Customer/User consents to its processing for the above-mentioned purposes.
  4. The collection of personal data does not constitute a legal or contractual obligation, nor is it a necessary requirement for consulting the information made available on the website or social networks. This collection is only carried out if the Customer/User wishes to contact the brand, subscribe to its communications, request information or contacts, and is an imperative requirement for these claims.
Sharing Personal Data
  1. Nubo establishes partnerships with brands whose products or services may be considered to be of interest to the Client/User.
  2. By sharing their data with Nubo, the Customer/User gives their consent to be contacted by other companies with which Nubo establishes partnerships, namely (but not exclusively) with the following brands:
    • – Terzzit;
    • – InCaixe;
    • – Step House.
  3. The personal data of the Customer/User collected by Nubowill form part of a common Database for this group of brands, so by sharing your personal data with Nubo, you give your consent to share it with the aforementioned brands.
  4. Nubo seeks to guarantee the security of Customer/User data when sharing it with its partners, providing the data strictly necessary for the provision of the service in question.
  5. Employees, service providers and partners of Nubo are also bound by personal data protection rules.
Personal Data security
  1. It is the aim of Nubo to guarantee the quality and integrity of the information provided by Customers/Users, and to this end it has implemented the necessary measures to keep the personal data collected secure.
  2. The SSL (Secure Sockets Layer) security certificate guarantees that all data transmitted on the website www.nubo.pt remains private during communication with the server. Nubo's database is duly protected with security systems that guarantee the protection of personal data, preventing unauthorized access, improper use or disclosure.
Data storage period

The Client's/User's personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, personal data will be stored and kept for a period of 2 years after the user's last change, update or interaction with the website. At the end of this period, they may be deleted.

The data will also be deleted when the Customer/User exercises their free right to delete the data under the terms of this privacy policy.

Personal data of minors

Nubo does not knowingly collect personal data from minors. If you are under the age of eighteen, please do not provide any personal data. If you become aware of the transfer of personal data of a minor to Nubo, please contact us so that we can delete this personal data from our databases.

Right of access, rectification, opposition and deletion
  1. The Customer/User may at any time:
    1. Request access to information held by Nubo about you: as the holder of personal data, the Customer/User has the right to confirm whether or not their data is being processed. If they are, they have the right to access them.
    2. Request rectification of inaccurate or incomplete information: as the holder of personal data, you have the right to have Nubo rectify inaccurate or incomplete data concerning you without undue delay.
    3. Request the deletion of your personal data: as the data subject, you have the right to ask Nubo to delete your data, without undue delay, in the following cases:
      1. The personal data is no longer necessary for the purpose for which it was collected or processed;
      2. You have withdrawn your consent to the processing of your data (in cases where processing is based on consent) and there is no other basis for such processing;
      3. You object to the processing and there are no overriding legitimate interests justifying the processing.
    4. Request the limitation of the processing of your personal data: as the data subject you have the right to request Nubo to limit the processing of your data in the following situations:
      1. You contest the accuracy of the personal data, for a period that allows Nubo to verify its accuracy;
      2. The data processing is lawful and the data subject opposes the erasure of the personal data and requests, instead, the limitation of its use;
      3. Nubo no longer needs the personal data for processing purposes, but these data are required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings;
      4. It has objected to the processing until it is established that the legitimate grounds of the controller prevail over those of the data subject.
    5. Object to the processing of your personal data: the Customer/User may object to the processing of their personal data at any time in the following situations:
      1. whenever the processing is carried out for the purposes of the legitimate interests pursued by Nubo;
      2. if the data is processed for direct marketing or profiling purposes.
  2. If you wish to exercise any of your rights, you should contact us, in writing, by e-mail info@nubo.pt or by letter, sent to Rua Pedro Nunes, Lt. 23 e 24, Zona Industrial, 2500-303 Caldas da Rainha (Portugal).
  3. In order to ensure the effectiveness of your rights, Nubo undertakes to look after your requests. To this end, it may be necessary for the Customer/User to prove their identity, in order to ensure that personal data is only shared with its owner.
  4. In certain cases, your request may not be fulfilled immediately. However, the Customer/User will be informed of the measures taken by Nubo to resolve their request.
  5. You also have the right to lodge a complaint with the National Data Protection Commission (which you can do via the link https://www.cnpd.pt/) or with the competent authority of the Member State in which you believe there has been a breach of the legal provisions on the protection of personal data.
Hyperlinks

When using the website www.nubo.pt you may be provided with links to sites outside the Nubo ecosystem, in which case you should take note:

  1. That the information provided is not the responsibility of Nubo;
  2. That you should inform yourself about the terms of use and privacy policy of each of these websites, guaranteeing the security of the data you share;
  3. That the links in question are suggested for your convenience and information.

Cookies Policy

  1. Nubo uses cookies on its website in order to guarantee its operation and improve user navigation.
  2. Cookies are small text files that, although they do not collect personal information that allows the user to be identified, they do store generic information on the user's access device that allows them to use the sites more quickly and efficiently.
  3. Cookies have specific functions and can last for the duration of the user's session or persist after it has been closed, depending on the function for which they are intended.
  4. Types of Cookies:
    • – Necessary – generally only active during the user's session, allowing them to be identified, they are essential to the functioning of the services provided on the website.
    • – Performance – active during the user's session, or persistently, in order to improve the website's performance by analyzing how users use it.
    • – Functional – active during the user's session, or persistently, in order to allow the user to navigate more efficiently and individually.
    • – Advertising – persistently active, but for a limited period of time, in order to collect information from the user about their internet browsing habits so that the advertising they see matches their needs and interests.
  5. All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser, so the user can, at any time, partially or totally disable the cookies used on the www.nubo.pt website. For more information, the user should consult the instructions and manuals of their browser.
  6. If you disable cookies, you may not be able to access some of the website's functions.
Legislation and Jurisdiction

This privacy policy complies with the terms of the GDPR – General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016), as well as Law No. 58/2019 of August 8. In case of doubt, you can contact the National Data Protection Commission, as well as consult the information provided by this entity at www.cnpd.pt.

For the resolution of any dispute regarding this privacy policy or the use of the website www.nubo.pt the exclusive jurisdiction of the Portuguese courts shall apply.

Final disposal

Satisfying the needs of our Users and Customers is one of our priorities. In the event of dissatisfaction, the User may contact us via email: info@nubo.pt.

The User/Customer can also make a complaint directly through the Complaints Book.